Frequently Asked Questions

Our hours at our Cypress, TX location are Monday, Tuesday, Thursday, and Friday from 7:00 AM to 6:00 PM, and Wednesday and Saturday from 8:00 AM to 12:00 PM. We are closed on Sundays. For emergencies outside these hours, call (281) 859-9244 for referral information.

Yes. Hearthstone Animal Clinic in Cypress, TX frequently offers same-day appointments for sick or urgent pets. We make it a priority to see animals that need prompt attention. Call (281) 859-9244 as early in the day as possible for the best availability.

Yes. Hearthstone Animal Clinic is a small animal practice serving both dogs and cats in Cypress, TX and the surrounding Northwest Houston area. Dr. Steve Pelton provides comprehensive care for canine and feline patients of all ages and breeds.

Hearthstone Animal Clinic is located at 14606 FM 529 Rd, Houston, TX 77095, in the Cypress, TX area. We serve pet owners throughout Cypress, Cy-Fair, Copperfield, Vintage Park, Klein, Willowbrook, Katy, Tomball, and Spring.

If your pet needs urgent care after hours, call our office at (281) 859-9244 for emergency referral information. We partner with local emergency veterinary clinics in the Cypress and Northwest Houston area to ensure your pet can receive prompt care when our clinic is closed.

To request a medication pick-up at our Cypress, TX clinic, call or text us at (281) 859-9244 during business hours. Please allow 24 to 48 hours for processing. If your pet hasn't been seen recently, we may need to schedule an exam before releasing certain medications, for your pet's safety.

We accept CareCredit for financing larger procedures, along with cash, credit cards (Visa, MasterCard, American Express), and debit cards. Payment is due at time of service. We're happy to discuss options for managing veterinary costs at our Cypress, TX clinic.

Yes, we recommend scheduling an appointment to ensure Dr. Pelton can provide dedicated time for your pet's care. However, we accommodate urgent cases through our drop-off service at our Cypress, TX location.

Please bring your pet's vaccination records, current medications, a list of questions, and your pet on a leash or in a carrier. This helps our Cypress, TX clinic team provide comprehensive care during your visit.

Yes, Hearthstone Animal Clinic in Cypress, TX accepts most major pet insurance plans. We recommend checking with your provider about coverage details and can provide detailed receipts for reimbursement.

Core vaccines for dogs include rabies and DHPP (distemper, hepatitis, parvovirus, parainfluenza). We also recommend bordetella (kennel cough) for most dogs in the Cypress, TX area. Additional lifestyle vaccines like leptospirosis or canine influenza may be discussed based on your dog's risk factors and activities.

We recommend annual wellness exams for healthy adult cats and twice-yearly exams for senior cats (ages 7 and older) or those with chronic conditions. Kittens need more frequent visits during their first year. Annual wellness panels help us catch issues like kidney disease and thyroid problems early, conditions that are very common in cats in the Cypress, TX area.

Healthy adult dogs should be seen annually for a comprehensive exam and vaccinations. Senior dogs (7+ years) benefit from twice-yearly visits and wellness bloodwork to catch age-related conditions early. Puppies need several visits during their first year.

Dental care should begin early in your pet's life. We recommend professional dental cleanings starting around 2 to 3 years of age, depending on breed and dental health. Regular at-home dental care should start as soon as possible. Dental disease is one of the most common conditions we see at our Cypress, TX clinic.

Seek immediate care for difficulty breathing, severe bleeding, loss of consciousness, seizures, inability to urinate or defecate, suspected poisoning, severe pain, or any sudden change in behavior that concerns you. Call us at (281) 859-9244. If we're open, we'll work to see you the same day.

Laser therapy is a non-invasive treatment that uses specific wavelengths of light to reduce pain and inflammation, promote healing, and improve circulation. At our Cypress, TX clinic, we commonly use it for arthritis, wound healing, and post-surgical recovery in dogs and cats.

Your pet should fast (no food) for 12 hours before surgery, but water is usually okay until 2 hours before. We'll provide specific pre-surgical instructions. Arrive early for pre-surgical paperwork and examination.

A drop-off appointment lets us see your pet in a timely way even when the schedule is full. We try to get them done as soon as possible so they aren't here longer than needed. You drop off your pet in the morning and we work them in between other appointments.

Yes, pain management is a priority. We provide appropriate pain medications and detailed instructions for post-operative care, and we schedule follow-ups to monitor your pet's recovery.

We offer digital X-rays, very basic ultrasound, blood work, urinalysis, fecal exams, heartworm testing, and other laboratory services. Most results are available the same day.

A standard exam fee is $64 for both dogs and cats. This includes a thorough physical examination by our experienced veterinarian in Northwest Houston.

For dogs, our adult wellness package is $246 and includes physical exam, parasite screen, heartworm test, distemper/parvo vaccine, rabies vaccine, and bordetella vaccine. For cats, it's $182 and includes exam, parasite test, FVRCP vaccine, and rabies vaccine. Outdoor cats benefit from adding the leukemia vaccine for $49.

Puppy first visits are $159 and include exam, DAPP vaccine, parasite test, and de-worming. Kitten first visits are $219 and include exam, parasite test, first vaccines, and FeLV/FIV testing.

Basic lab work ranges from $170 to $268 depending on your pet's age and the specific tests needed. Standard radiographs are $320 per study with board-certified review. Sedation may be needed for some pets at additional cost.

Yes. We offer nail trims ($23), anal gland expression ($25), and microchipping ($59). These can often be done during your regular visit.

We accept CareCredit for financing larger procedures, plus cash, credit cards, and debit cards. Payment is due at time of service, and we're happy to discuss options for managing veterinary costs.

You should be able to feel your pet's ribs without pressing hard and see a visible waist from above. We offer weight and nutrition consultations to create a customized plan for your dog or cat.

The ideal diet depends on your pet's age, size, activity level, and health conditions. We recommend high-quality commercial pet foods and give specific dietary recommendations during appointments.

Yes, we provide food allergy testing and diet trials to identify problematic ingredients. We'll guide you through elimination diets and recommend hypoallergenic options for sensitive pets.

This deeply personal decision involves assessing your pet's quality of life. We're here to help evaluate comfort levels and discuss all options, including palliative care and humane euthanasia when appropriate.

Our memory wall honors beloved pets who have passed. Visit pawfectgallery.com to leave a tribute and create a lasting memorial for your cherished companion.

For urgent after-hours care, call (281) 859-9244 for emergency referral information. We partner with local emergency clinics to ensure your pet receives prompt care when our clinic is closed.